Terms of service

Last updated: 2025

Welcome to MotionGo. By accessing our website or placing an order through our store, you agree to be bound by the following Terms of Service. Please read them carefully before using our website.
These Terms are governed by the laws of the State of Texas, United States.

About MotionGo
MotionGo is an online retail business based in Dallas, Texas, USA, offering a curated range of products for a wide range of age groups.

Eligibility
By using this website, you confirm that: you are at least 18 years old, or you are using this website under the supervision of a parent or legal guardian.
Some products may include recommended age guidance provided by manufacturers or suppliers. Purchasing decisions remain the responsibility of the customer or supervising adult.

Products & Pricing
We reserve the right to: modify product listings, update descriptions, adjust pricing, and discontinue products at any time without prior notice.
All prices are displayed in United States Dollars (USD).
We make reasonable efforts to ensure product descriptions, specifications, and images are accurate. However, MotionGo does not guarantee that all product information is completely accurate, current, or error-free.
Minor visual differences between product images and the received item may occur due to lighting, screen settings, manufacturing updates, or supplier variations.

Orders & Payment
By placing an order, you are submitting an offer to purchase products from MotionGo.
Payments are securely processed through Shopify and its supported payment providers.
We reserve the right to refuse, limit, or cancel any order for reasons including: product unavailability, supplier inventory issues, pricing or listing errors, suspected fraud or unauthorized transactions, or violation of these Terms.
If your order is canceled after payment has been completed, a full refund will be issued.

Product Availability
Inventory levels may change without notice.
If a purchased item becomes unavailable after checkout, we may: offer a replacement product, provide an updated shipping timeline, or issue a full refund.

Shipping & Delivery
Shipping timelines and policies are outlined in our Shipping Policy.
Delivery estimates are not guaranteed and may vary due to: carrier delays, customs processing, weather conditions, supplier processing times, or high seasonal demand.
MotionGo is not responsible for delays outside of our reasonable control.

Returns & Refunds
All return and refund requests are governed by our Return & Refund Policy.
By placing an order, you agree to the terms outlined in that policy.

Intellectual Property
All website content including: logos, branding, text, product layouts, graphics, images, and design elements are the property of MotionGo or its licensors and are protected under applicable intellectual property laws.
You may not reproduce, copy, distribute, or commercially use any content without prior written permission.

Limitation of Liability
To the fullest extent permitted by law, MotionGo shall not be liable for: indirect damages, incidental damages, consequential damages, loss of profits, data loss, or delays or interruptions related to website use or product fulfillment.
Your use of this website and purchased products is at your own risk.

Third-Party Services
MotionGo may use third-party platforms and providers including: Shopify, payment processors, shipping carriers, fulfillment providers, and analytics and advertising services.
We are not responsible for third-party platform outages, service interruptions, or external policy changes.

Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time.
Changes become effective immediately upon posting to this page. Continued use of the website constitutes acceptance of the updated Terms.

Contact Information
MotionGo | Dallas, Texas, USA
Email: contact@motiongo.us